Donex offers a 5 year guarantee on manufacturing faults from date of invoice. Should any defect occur during this time Donex will at our expense repair or replace the product at our discretion. We may require you to return the faulty goods for our inspection before we send out a replacement or provide digital photographs of the fault. Your guarantee is invalid if the defect was caused by misuse or abuse, accident, failure to follow user’s instructions or normal wear and tear.